Chloé Reviews

Bough my Chloe Marcie some time ago. I loved how it had a casual, everyday vibe while feeling luxurios. The leather was thick and strong, and the craftsmanship was flawless.

Awful customer service - non existent.
Boots - cost a fair amount, however, the heels peeled off after day 4!
VERY POOR

Definitely a scam!! I too got suckered in by the Facebook ads saying it was an artist going out of business because of Covid! The photos in the ad are of beautiful, high quality clothing. I felt like such a fool when I opened my package of very very cheap imitations. The fabric is so cheap, unhemmed, unfinished edges, much smaller than they should be. Please DO NOT FALL INTO THIS TRAP!! DO NOT ORDER FROM THIS WEBSITE!!

I purchased a raincoat which was too small and not as described. I emailed asking for address to return the raincoat but so far no reply. Does anyone have an address or telephone number please? Thank you

Ordered a purple and grey owl tshirt but got sent a aqua "fear or faith" tshirt. They wont send me what I ordered and wont give me my money back.
They also say they are American and charge the US dollar but they are actually Chinese.
When I've emailed and complained which I'm up to about email number 30 they keep saying the only way I can have a refund is by posting it back at my cost which will take "a very long time" and it's my responsibility for it to arrive. They then keep saying I should pay for the tshirt and that theres wrong with it... which it has now turned to that I should still pay for the tshirt and that they could give me a $8 gift card but still not the tshirt I ordered and paid for!!!

Do not buy from this company! When I received my order it was very poor quality & they will not allow you to return. AVOID!!

An absolute scam. First e mail of complaint answered and delay blamed on Covid. Second e mail received by them, but remained unanswered. The latest e mail (sent today) was returned saying the domain no longer exists.
If you wish to avoid disappointment and large financial loss, stay well clear of this company and all of its offshoots. This behaviour should be stopped at the earliest opportunity by those who have the legal authority to do so.

BUYER BEWARE!!!
This review is for Chloe Stark Boutique.
I always check reviews before I purchase anything, this time I didn't, how I wish I had!
I was pulled in by their claim of having to close their business due to Covid.
What I received today is cheaply made, poor quality, junk!
I was excited that my order finally arrived after being ordered two months ago. I had rather it been lost in the mail than to have to open the junk that I got today.
The online photos are items of high quality, what you receive is definitely not!
DO NOT PURCHASE FROM THIS COMPANY!

Got lured into this via a Facebook ad. My bad. Order took forever to arrive, as it came from Hong Kong. I actually disputed the charge with my credit card company prior to receiving the order because I did not recognize who had billed me. Unfortunately, the order arrived and it is absolute garbage. Horribly misleading advertising. I too have been communicating with "Robert" who definitely has some difficulty forming cohesive sentences. I've emailed twice and got the same message as someone else mentioned, would I consider giving this garbage to family or friends, etc. Not a word about a refund although I've made it clear I expect one. BEWARE!!!!

One is to high considering you have to choose a star. I’ve sent 3 emails so far and still no order. First order said it was re: Covid for the slow service. I mentioned I’d forgot my condo # and I’m not sure if that was rectified??They took my money right away $106.96...I’m not a scam artist..they are. If I don’t receive something I’m going to the Better Business Bureau and I don’t mean garbage!!! Apparently you send garbage once someone complains! It’s already 7 weeks I’d like my summer dresses for summer!

I have been waiting for 3 months to receive my dresses. I have sent several emails and they keep saying the items are on their way. I am still waiting!! I know during COVID-19 things have been slower than usual. However, I have recently ordered items from other companies and those items have been to sent to me on time. What is your excuse now? I am sick and tired of waiting. I want my money back!!! This company is nothing but a sham!!!

Excellent customer service. After having some issues with some items I had delivered, I contacted New Bond Street branch who were super friendly. I ended up in the Sloane street branch and the selling agents were so helpful and made the shopping experience great.
I will definitely be back, thank you